The website is operated by The Etowah Valley Humane Society (EVHS), located at: 36 Ladds Mountain Road, Cartersville, GA 30120.
What information does the EVHS collect?
The EVHS may ask you to voluntarily provide certain personally identifiable information about yourself. The types of information that may be requested include: your name, address, e-mail address, telephone number, and/or driver’s license number. In no case does the EVHS share telephone numbers or e-mail addresses or permit other organizations to solicit our donors through either of these mediums. The EVHS assumes no responsibility for the data collection and use practices of third parties that process online credit card transactions.
How is the information used?
The EVHS respects your privacy and has instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. We may use this information to deliver information to you about our Organization and promotional material. Your information may also be used to contact you. Occasionally, the EVHS may contact visitors who have provided their personally identifiable information through the website to conduct surveys seeking feedback about their experience on the website. These surveys are used for quality assurance purposes to improve our level of customer service.
We will only disclose personally identifiable information to third parties when: (i) the person submitting the information authorizes us to do so; (ii) sharing the information is a necessary operation of the website (i.e. to process credit card information); and (iii) we are required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on the EVHS or the website, (b) protect and defend the rights or property of the EVHS, the website or the visitors to the website, and/or (c) prevent or mitigate harm or potential harm or damage of any type to visitors to the website or the public.
By visiting the website you agree that information you submit to the website shall not contain libelous or otherwise unlawful, abusive or obscene material. You are solely responsible for the content of any information you provide to the EVHS.
How secure is the EVHS’s website?
Our website has standard security measures in place to protect the loss, misuse and alteration of the information under our control. The EVHS makes every effort to protect your online information. We do not store your credit card information.
Does the EVHS collect information from children?
Persons under the age of 18 are prohibited from registering on the website. While we cannot prevent children under the age of 18 from submitting online applications to EVHS (no one can), we will neither review nor process the information. Parents or guardians must be present at the Shelter to sign for any and all contractual transactions involving minors. The EVHS is committed to safeguarding our users’ online privacy and recognizes the importance of protecting the privacy of personal information, particularly that of children. The EVHS takes all required steps to protect the privacy and safety of children.
Do I have control over how my information is used?
You may opt-out of receiving communications from us by sending an email to us at: with your complete name, address and email address.
EVHS Refund/Return Policy
The EVHS cannot guarantee the health of any animals from the Shelter. The EVHS believes the animals to be in good physical condition; however, not all animals being adopted have been examined or treated by a veterinarian and have possibly been exposed to infectious diseases. It is incumbent of the adopter to take the animal for its initial examination within five (5) days following the adoption. It is understood that under no circumstances shall the EVHS be obligated to pay bills, veterinarian expenses, or other expenses incurred by the adopter. In the event of a valid written veterinarian diagnosis within ten (10) days of the adoption, animals may be returned or replaced. The EVHS shall have the right to deny any exchange if the diagnosis is not confirmed by a licensed veterinarian or delay an exchange if the diagnosis is a contagious disease. The adopter has six (6) months to find a suitable replacement animal. In no event will a money refund be given. The return/replace privileges extend to medical reasons and in no event, may the animal be replaced for any other reason, except by the approval of the EVHS Director.
Donations, either monetary or in-kind, are non-refundable.